SaaS — Documentation & training
Procedius — Interactive procedures
A SaaS product that turns expert know-how into interactive decision trees: visual procedures that guide every employee step by step.
Context
Procedius is a SaaS product I designed, built and brought to market myself: from need analysis to the pricing page, billing and support. It's the project that best illustrates my ability to own a complete product.
Problem
In many organizations, know-how lives in a handful of experts' heads: procedures sit in Word documents that are never up to date, onboarding new hires takes weeks, and every absence becomes a risk.
Objectives
- Let an expert document a procedure in a few minutes
- Guide employees step by step, no prior training required
- Lay the groundwork for AI-agent automation of procedures
- Sell the product as a subscription
Users
Subject-matter experts who document their procedures, employees who run them in guided mode, and managers who administer teams and track usage.
Proposed solution
A platform where an expert documents a procedure as a decision tree in minutes; teams then run it in guided mode, question by question, on a foundation designed for future AI-agent automation.
Architecture
A monorepo with a React front end (a tree editor built on React Flow) and a NestJS API backed by PostgreSQL. JWT authentication, multi-account team management, and Word/PDF import to bring in existing documentation.
Features
- Visual decision-tree editor
- Step-by-step guided mode for teams
- Import existing Word and PDF documents
- AI assistance for building procedures
- Team management, roles and sharing
- Subscriptions with a 14-day free trial
Technical choices
The editor is built on React Flow to visually manipulate decision trees with automatic layout. AI (the Claude API) assists creation: it turns an imported document into a draft tree the expert just has to refine.
Challenges
The main challenge was the editor itself: making it as easy to build a decision tree as taking notes, with an automatic layout that stays readable no matter how complex the procedure — while keeping the guided run-through smooth for employees.
Outcomes
A live product, sold on subscription with a free trial, hosted in Europe and GDPR-compliant. Organizations document once, train automatically, and keep their know-how even as experts move on.
- A complete SaaS product, from idea to market
- Hosted in Europe, GDPR-compliant
What's next
- AI agents executing automatable procedures
- Browser extension to capture procedures on the fly
- Advanced execution analytics